Frequently Asked Questions
Everything you need to know about your Notre Succès experience
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your garments sustainably made?
At Notre Succès, we prioritize ethical manufacturing and use high-quality, durable materials designed to last, reducing the impact of fast fashion on the environment.
Can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.